Terms of Use Agreement – Introduction

Our online store welcomes you and informs you that you will find below the terms and conditions governing your use of this store and all legal effects resulting from your use of the store’s services through this electronic platform via the internet.

Any person’s use of the store—whether as a consumer of a service, purchaser of a product, or otherwise—constitutes acceptance and approval, while possessing full legal capacity recognized under Shariah, regulations, and law, of all the provisions and terms of this Agreement. It also confirms your commitment to comply with its regulations and provisions.

This Agreement applies to all types of transactions between the consumer and the store. The Agreement becomes effective and binding immediately upon your acceptance and upon beginning registration with the store, in accordance with Article 10 of the Saudi Electronic Transactions Law.

Privacy Policy

At Fawasel Al Madar, we value your privacy and are committed to protecting your personal data. This policy explains how personal information is collected, used, and protected when you use our website.

1. Information Collection

We collect certain personal information when you visit our website, register, or make a purchase, including:

• Full name
• Email address
• Phone number
• Shipping address
• Payment information (if required)

2. Use of Information

We use the information we collect to:

• Process orders and shipping
• Improve user experience
• Communicate with you regarding orders, offers, or updates

Enhance security and protection

3. Information Protection

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

4. Sharing Information with Third Parties

We do not sell or share your personal information with third parties except in the following cases:

• Shipping companies to fulfill orders
• Payment gateways to process financial transactions
• When required by legal authorities in accordance with the law

5. Cookies

Our website uses cookies to enhance browsing experience and analyze website usage. You may adjust your browser settings to disable cookies if you wish.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time by contacting us through the contact information available on the website.

7. Amendments to the Privacy Policy

We reserve the right to modify this policy at any time, and updates will be published on this page.

Article One – Introduction and Definitions

The above preamble forms an integral part of this Agreement. The following terms shall have the meanings assigned to them below:

1. Store: Includes all forms of the store on the internet, whether an electronic application, website, or physical shop.
2. Consumer: Any person engaging in e-commerce to obtain products or services provided by the store through its electronic platform.
3. Agreement: Refers to these Terms and Conditions governing and regulating the relationship between the parties.

Article Two – Legal Capacity of the Consumer

1. The consumer acknowledges having full legal capacity recognized under Shariah and applicable regulations to transact with the store, or that they are at least eighteen (18) years old.
2. The consumer agrees that if this provision is violated, they shall bear the consequences before third parties.

Article Three – Nature of Commitment

1. The store’s obligation toward consumers is to provide the service or product.
2. The store may offer additional services such as after-sales services or related services depending on the nature of the requested service or product.

Article Four – Usage Regulations

1. The consumer must use the store’s electronic platform in compliance with public morals and applicable laws in the Kingdom of Saudi Arabia.
2. The consumer must not use any purchased service or product in violation of public morals or Saudi regulations.

Article Five – Accounts and Registration Obligations

Upon applying for membership, you agree to provide certain information and select a username and password. You agree to:

1. Maintain confidentiality of your account information and password and notify the store immediately of any unauthorized use.
2. The store shall not be liable for any direct or indirect loss resulting from disclosure of login information.
3. Use your account personally; any use by others shall be deemed authorized by you.
4. Use the store seriously and honestly.
5. Provide true, accurate, updated, complete, and lawful information and update it when necessary.
6. The store commits to keeping your personal information confidential.
7. The store reserves the right to suspend or cancel your membership if false or unlawful information is provided.
8. The store may suspend or cancel your account for non-compliance.

Article Six – Electronic Communications

1. Communication shall occur via the registered email address.
2. Electronic communications shall be legally equivalent to written documents.
3. The store may notify consumers via public announcements or direct communications.

Article Seven – Amendments and Fees

1. Invalidity of any provision shall not affect the validity of the remaining provisions.
2. This Agreement, as amended from time to time, governs the relationship between the consumer and the store.
3. The store may impose fees depending on products, services, or governmental taxes.
4. The store reserves the right to modify fees at any time.

Article Eight – Payment Services

1. Payment may be made online via available payment options.
2. The store shall determine prices according to market value.
3. The store shall provide invoices and receipts.
4. The store shall comply with applicable accounting standards.

Article Nine – Intellectual Property

1. All intellectual property rights of the store are exclusively owned by the store.
2. Consumers must respect all intellectual property rights, including the store name, trademarks, logos, and related rights.

Article Ten – Store Responsibility

1. The store shall operate in compliance with Saudi laws and regulations.
2. The store is not liable for claims arising from errors or negligence by consumers or third parties (e.g., shipping companies).
3. The store guarantees that its products or services are lawful and authorized in Saudi Arabia.

Article Eleven – Restriction of Access

The store may suspend or cancel a consumer’s membership or restrict access at any time without notice and for any reason.

Article Twelve – Governing Law

This Agreement is governed by and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia.

Article Thirteen – General Provisions

Invalidity of any clause shall not affect the remaining provisions.

This Agreement constitutes the full agreement between the store and the consumer. The following shall be considered:

1. Arabic shall be the governing language in interpretation.
2. Prices may change from time to time.
3. Promotional offers are temporary and may be modified or canceled.
4. The parties shall comply with Shariah principles and Saudi regulations.
5. This Terms of Use Agreement shall not be canceled except by a decision issued by the Store Management.